Help & Faq


Yes! We offer custom orders for different sizes that aren’t yet available in our shop. Simply visit our Custom Order page. Please allow 24-48 hours for us to get back to you.

* Please note: While we would absolutely love to offer every size available, there are some styles that may not suit all sizes. We will let you know in our response email if we are able to make the size you request.

Please allow up to 1-2 business days for your purchase to be processed and sent. Orders placed on a weekend day or a holiday will begin processing on the next business day.

*Please note: Our personalized dashboards are processed differently than our custom orders. If you contacted us in regards to  a custom order, please refer to any emails or notices from us with this  information as custom order processing times may vary.

No. We do not allow changes made to any of our files. You are not allowed to change, edit or add anything to the files. Feel free to reach out to us if you would like customizations added to a product.
Please refer to our Terms of Use page and the Terms of Use file within your purchase.

You can use any type of paper you wish as long as you are sure it will work in your printer.

Paper we recommend:
• Printer Paper: 32 lb. / 120 gsm
• Cardstock Paper: 65 lb. / 176 gsm
• Vellum Paper: 93 gsm

Other papers to try:
• Linen Textured Paper
• Acetate

All of our files are in ZIP file format and are sized specifically for each product size offered. All sizes are sold separately unless otherwise stated in the listing.

You will receive .PDF file(s) without trim lines for printing on pre-sized paper. You will also receive .PDF file(s) with trim or “cut” marks that  is meant to be printed on standard printer paper.
For more printing information, visit our Printing Guide.

Because we offer digital products and are available immediately after payment is confirmed, we do not provide refunds. 

For more information, please refer to our Refund Policy page.

We are no longer selling products through our website. All products are sold exclusively though our Etsy shop.

If you are attempting to access past purchases, please email us at [email protected] and we will be in touch as soon as possible.