Our refund policy is based on the nature of our products. Unfortunately, we do not offer cancellations, exchanges or returns on our printable products after your order has been placed. Posh Papeterie is not responsible for incorrect sizes purchased, wrong products ordered or duplicate purchases made. Please refer to our refund policy on Etsy for further information. However, We’re always here to help!

We strive for our customers to have a great experience shopping with us. If you’re unhappy for any reason, we want to hear about it.

You can reference our FAQ page for answers to basic questions such as what type of paper to use, how to access your purchase(s), and more.

Visit our Contact page or email us at [email protected] to reach out with issues or questions you may have.

Please make sure that you are selecting the correct size and style before purchasing. Unsure of what size you need? Visit our Size Guide for more information.